Customer satisfaction is our goal !!
All our items are guaranteed 100% authentic and we take the best care in providing you with only Top Products for your needs. If for any reason you are not satisfied with your purchase we will gladly refund your money or give you a website credit if you desire to return any item, below are the terms of our Return Policy:
Please inform us that you are returning the item(s) and return the item(s) within 14 days of original shipment date. All items must be returned in its original packaging as packaged by Classic Steel Bikes.
Returns must be shipped with the same terms as sent; with Tracking Code and Delivery Confirmation (Signed for).
We will we offer a full refund on your purchase including forward shipping costs. A refund will be credited promptly via the original payment method.
Please be aware that we will refund only the amount of your original payment including your forward shipping costs, your returning shipping costs will not be refunded.
We offer this money back satisfaction guarantee upon the following requirements being met by the customer:
- You have notified us of the return by email.
- You are the original buyer.
- All items are returned in the original packaging.
- All items are returned as sent (with Tracking code & delivery confirmation/signed for)
If a return is deemed acceptable by ClassicSteelBikes, we will refund the full product price including forward shipping/handling costs via the original payment method.
Note ! The return shipping costs are at the expense of the customer.