Terms & Conditions

Copyrights

All website photographs and images, website design and logos, text, articles, and graphics are the property of Classic Steel Bikes and may not be used or reproduced without prior written permission from Classic Steel Bikes.

Shipping & handling

We ship with FedEx, DHL and Post.nl, and we will always provide you with a Track&Trace number.

We typically ship packages twice a week, usually on tuesday and wednesday, we ship insured and with Delivery Confirmation (signed for) and we will always provide you with a Track&Trace number.

Payment

We accept PayPal payments, Credit Card (Master Card. Visa) payments, and International Bank Account Transfers. All online PayPal and Credit Card transactions will be handled by our Secure Payment Service provided by Paypal. With full customer protection.
www.PayPal.com

Returns & refunds

Satisfaction is guaranteed for our items and we will gladly refund your money or give you a website credit if you desire to return any item, below are the terms of our return policy.

Please inform us that you are returning the item within 14 days of original shipment date. All items must be returned in the original packaging as packaged by Classic Steel Bikes.

Returns must be shipped with the same terms as sent ( Track & Trace with Delivery Confirmation ) at the expense of the customer.

We will notify you when we receive a returned item, and refund you the amount of the full order including the forward shipping costs. A refund will be credited promptly via the original payment method.

Please be aware that we will refund only the amount of your original payment including forward shipping costs, your returning shipping costs will not be refunded.

Warranty

Used parts and products are closely inspected by us and will be listed only when we are sure that they are good and honest products. However, there is no warranty on used products.
This includes all NOS (New Old Stock) items.

Packaging

We ship with the most reliable couriers: DHL, FedEx, PostNL. And we can ship with extra insurance for your needs. Classic Steel Bikes is not liable for transport damages. If damages occur during the transport these need to be addressed with the delivery company. But we will take care of handling it all when something goes wrong.

We package our products with the highest care and it is actually quite rare for items to be damaged or destroyed during shipment, however it does occasionally happen. If your package arrives with visible damage on the box; Notify the Delivery Person, take photos and make notes of the damage and carefully unpack and unwrap the items. If damage has also occurred to your product please let us know and we will take care of it.

Registrations and authorizations

Location

CSB is located in Tilburg, The Netherlands.

Business information

Business Registration Number: KVK17281382
Branch Code: 000013125818
Dutch VAT Number: NL142110139B02

Bank information

ING Bank N.V. Amsterdam NL

IBAN: NL97INGB0688594581

SWIFT/BIC: INGBNL2A

Contact us

Email: frankjozef@classicsteelbikes.com
For local pick up please call us at +31 (0)6 361 001 47