Customer satisfaction is our highest priority.
All our products are guaranteed 100% authentic and we take the most care in providing you with Top Quality Products for your needs. We always describe and photograph our products most honestly. If an item you purchased does not meet up to our descriptions we will gladly refund you your money when you decide to return your order, below are the terms of our Return Policy:
Please inform us by email that you are returning the item(s) within 14 days after receiving your order.
All items must be returned in its original package as packaged by us ‘Classic Steel Bikes’.
Returns must be shipped with the same terms as sent: Tracking Code & Delivery Confirmation (Signed for).
We will always offer you a Full refund (Including shipping costs) on your purchase if the product is not as described & pictured.
If you decide to return a product otherwise we will only refund the amount of the Product Price! (forward shipping costs & return shipping costs will not be refunded)
We offer this money back satisfaction guarantee upon the following requirements being met by the customer:
- You are the original buyer.
- Items are returned in the original packaging.
- Items are returned as sent (Tracking code & Delivery confirmation/Signed for)
Best regards,
Classic Steel Bikes