All website photographs and images, website design and logos, text, articles, and graphics are the property of Classic Steel Bikes and may not be used or reproduced without prior written permission from Classic Steel Bikes.
Returns & refunds
Satisfaction is guaranteed for our items and we will gladly refund your money or give you a website credit if you desire to return any item, below are the terms of our return policy.
Please inform us that you are returning the item within 14 days of original shipment date. All items must be returned in the original packaging as packaged by Classic Steel Bikes.
Returns must be shipped with the same terms as sent ( Track & Trace with Delivery Confirmation ) at the expense of the customer.
We will notify you when we receive a returned item, and refund you the amount of the full order including the forward shipping costs. A refund will be credited promptly via the original payment method.
Please be aware that we will refund only the amount of your original payment including forward shipping costs, your returning shipping costs will not be refunded.
All our products are closely inspected and will be listed on our website only when we are sure that they are true and honest products. However, we don’t provide a warranty on used products.
Of course we always accept returns if your received order is not as described on our website.
We ship with the most reliable couriers: DHL, FedEx, PostNL. And we always ship with customer insurance.
We package our products with the highest care and it is actually quite rare for items to be damaged or destroyed during shipment, however it does occasionally happen. If your package arrives with visible damage on the box; Notify the Delivery Person, take photos and make notes of the damage and carefully unpack and unwrap the items. If damage has also occurred to your product please let us know and we will take care of it.
Classic Steel Bikes is not liable for transport damages. If damages occur during the transport these need to be addressed with the delivery company. But we will take care of handling it all when something goes wrong.
Registrations and authorizations
CSB is located in Tilburg, The Netherlands.
Business Registration Number: KVK17281382
Branch Code: 000013125818
Dutch VAT Number: NL142110139B02
ING Bank N.V. Amsterdam NL
For local pick up please call us at +31 (0)6 361 001 47